Returns & Exchanges

At Poppy, we want you to love every piece you wear, but if something isn't quite right, we offer a seamless 30-day return policy for all unworn items in their original condition. Whether you need a different size or a full refund, our team is here to ensure your shopping experience remains effortless.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Prepare the Package

  Place your items back in their original packaging with all tags attached and include the printed return slip inside the box.

• 3.
  Drop Off Your Shipment

  Affix the prepaid shipping label provided via email to your package and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned items, your refund or exchange will be processed within 5-7 business days to your original payment method.